OSMO® Farbleitsystem

Shipping & Returns


Upon purchase of a product you will receive a tracking number as well as information of the corresponding carrier via email. You will then be able to easily track it‘s current status, and will be informed immediatly about respective arrivals and unlikely delays.


In addition, you can view and track shippings via the online customer registration of our homepage. Here is the specific online trail: „My Account -> show orders -> track order -> track the shipping status of your shipment“

DPD
Packages are delievered by our partner DPD. DPD delivers from Monday-Friday. Packages will have to be accepted in person, yet DPD will either redeliver via a notification card on any consecutive business day, or will let you know of a pick-up location nearby.


Upon delivery please doublecheck the package immediatly for any damages or issues!

In case of any damages or issues, make sure to either sign with hold or not sign at all, and inform us immediatly. We will make sure to take care of any issues right away

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